Position: Cabin Stewardess/ Stateroom attendant
Maintains an assigned section of 10 to 21 guest staterooms (and balconies if present)
ice stations, service lockers, trolleys and corridors in a clean and orderly manner by
performing the following essential duties and responsibilities.
Each shipboard empoyee may be required to perform all functions throughout the ship
Each employee conducts oneself in a professional and courteous manner at all times.
This consists of physical and verbal interactions with guests or fellow shipboard
employees and/or in the presence of guest contact and crew areas.
Each housekeeping shipboard employee reports to the Housekeeping office on time
for duty properly groomed and dressed according to company standards.
This includes a clean uniform, name tag, and any other uniform related item.
During Boarding: transports the luggage to assigned areas during boarding and departure, and introduce themselves to all guests in their assigned station. Explains
their function including duty hours and other available room services.
Provides personal assistance to guests aiming to exceed guest's expectations by
following company standards. Maintains current knowledge of the ship's regular
events and special functions by reviewing all available data, in order to provide
guests with accurate information to answer questions.
Follows all daily, weekly and monthly stateroom and corridor cleaning procedures
to ensure company standards are met.
Cleans carpet, upholstery, floors, walls, ceilings, draperies, windows, and room accesories to remove effects of smoke, water and other damage such as dirt, soot,
stains, mildew, and excess water and moisture. Sweeps, scrubs and vacuums.
Sprays or fogs carpet, upholstery, accessories with fabric conditioners and protectors,
deodorizers and disinfectants.
Reports all malfunction of lightning, heating and ventilation equipment and all other
maintenance issues for effective repairs to be carried out. Follow up to ensure repairs are carried out in a timely manner and involves Housekeeping Management
when there is delay in the completion process.
Maintains cleaning supplies and equipment in good working order. Inform Housekeeping Supervisors of supplies and equipment when needed. Ensures that
work area is free from hazards to guests and other shipboard employees